Privacy Policy
HILLWOOD FARM SERVICES PTY LTD (56 659 549 041)
Privacy Policy
HILLWOOD FARM SERVICES PTY LTD and its related entities (referred to as Hillwood Berries, We, Us or Our, etc.) are committed to the protection of your Personal Information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
This Privacy Policy describes the manner in which we collect, hold and use Personal Information that is covered by the Privacy Act. It is not intended to cover categories of Personal Information that are not covered by the Privacy Act. If you wish to make any inquiries regarding this Privacy Policy, you should contact us.
We may update this Privacy Policy, including to take into account new laws, regulations and technology. All Personal Information held by us will be governed by Our most recent Privacy Policy, posted on Our website.
"Personal Information" is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether recorded in a material form or not.
What Personal Information do we collect and hold?
We may collect and hold Personal Information that you provide us and/or is relevant to your interactions or relationship with Us. This may include your name, gender, date of birth, age, contact details (including your address, phone number and email, whether personal or for work), financial information, payment details, bank account details, tax file number and/or products and services information and preferences.
We collect Personal Information from customers, employees, contractors and other individuals that is reasonably necessary to allow us to conduct business functions, to market and sell products and services, to conduct employee related activities and to conduct product and market research related activities.
If you choose not to provide your Personal Information, we may not be able to undertake certain activities for you such as providing you with requested information, products or services.
When and how do we collect Personal Information?
We may collect Personal Information when you become an employee or contractor of ours, visit our website, supply or buy products or services, request information about us or our products or services, provide feedback, or contact us.
We may, from time to time, also collect Personal Information about you via third parties including our suppliers, merchants, survey providers or marketers.
In some circumstances, we may receive Personal Information that we have not requested. If this occurs, we will comply with our obligations under the Privacy Act.
We only collect Personal Information about users of our website when they knowingly provide it. For example, we may collect Personal Information when you complete an online form on Our Website.
Click Stream Data
Our website host may collect information for statistical, reporting and maintenance purposes. Unless required or permitted by law, the information collected by Our Website host will not be used to identify you.
Cookies
If you access our Website, a cookie may be downloaded onto your computer's hard drive.
Use of Personal Information:
We use Personal Information we collect for our business functions and activities, which may include the following:
to provide you with information, products or services.
to research, promote and market our products and services to you.
to comply with regulatory or other legal requirements.
for purposes related to the employment of our personnel; and
for any other purpose communicated to you at the time that the Personal Information was collected
for any purposes you have consented to
if otherwise provided for under the Privacy Act.
We will only collect and use your Personal Information in accordance with this Privacy Policy and in accordance with the
Privacy Act.
Who do we disclose your Personal Information to?
Depending on the nature of your engagement with us, we may disclose your Personal Information to officers and employees of ours, third parties that provide products and services to or through us, directly to you (at your request), suppliers and other third parties, or otherwise as required by law.
We may also disclose your Personal Information to Our Website host or software application providers in limited circumstances, for example when Our Website experiences a technical problem.
We may also share non-personal, de-identified and aggregated information for research or promotional purposes. We will not sell your Personal Information to third parties for marketing purposes.
We will disclose your personal information if it is required by law.
Your Personal Information may be disclosed to third parties outside of Australia, including to Our related entities or contracted service providers. Whilst We take steps to ensure such entities appropriately use and protect your Personal Information, they may not be subject to foreign laws that require the same level of protection of Personal Information as in Australia.
By providing your Personal Information, you acknowledge that you understand the risks associated with the disclosure of your Personal Information overseas and expressly consent to the disclosure of your Personal Information to an overseas entity.
Employee Records
Employee records are not generally subject to the Privacy Act. As such this policy may not apply to the handling of employee information.
Storage and security of Personal Information held by Hillwood Berries.
We take reasonable steps to protect your Personal Information from misuse, interference and loss and from unauthorised access, modification or disclosure.
We will comply with Our obligations under the Privacy Act in relation to any Personal Information that we handle.
Personal Information that is held in hard copy is stored securely and is only disclosed or used for the purposes described in this Privacy Policy
Updating and Correcting your Personal Information
You can update your Personal Information at any time by contacting us.
How long will Hillwood Berries keep your Personal Information?
We will keep your Personal Information only for as long as required for our business purposes or otherwise as required by Australian law.
Where we no longer need to keep your Personal Information, we will take reasonable steps to destroy or de-identify your Personal Information.
If you wish to have your Personal Information destroyed or de-identified, please let us know and we will take reasonable steps to do so unless we need to keep it for legal, auditing or internal risk management reasons.
You are entitled to request access to Personal Information that we holds about you. If you request access to your Personal Information, we will grant your request unless providing you with access would unreasonably impact upon the privacy of others or is not otherwise required under an applicable law. If we refuse your request to access your Personal Information, we will provide you with written reasons for the refusal.
How to contact Us
If you feel that we have conducted ourselves inconsistently with this Privacy Policy or the Privacy Act please contact us.
139 Hillwood Road, Hillwood, Tasmania
03 6394 8092